βI appreciate Eva fleshing out the three skills of the Yes/No strategy as it provides a guide to verbalizing your authentic Yes and your authentic No.β
Patricia M.
"Although I love speaking with patients, making my βyesesβ be βyes,β and my βnosβ be βnoβ is not my strong suitβ¦ Being able to offer a firm βno,β with a non-compromising βyes,β is a way to maintain my own sanity, while also providing the colleague, administrator, or patient with something out of the deal as well. It was a very enjoyable talk; sheβs an engaging speaker, and I plan to purchase her book. I highly recommend working with her.β
Thomas C.
"We navigate a journey riddled with so many opportunities to face boundaries and unmet expectations. This presentation helped me look at the principles of what adds value to a relationship and what creates a deficit.β
Damaris A.
"This training showed me how better boundary-setting can improve my long-term work goals with respect to time management, client engagement, and overall feelings of productivity.